Contact ZAPP Support

Select your issue.(Required)

Explain why you selected other.

Event Name(Required)

Name(Required)

First Last

Email(Required)

Phone(Required)

Please list the name of the person who will be signing your contract.(Required)

First Last

How many events do you want to host applications for on ZAPP this year?(Required)

How many applications do you expect to receive?(Required)

Describe your issue or question.(Required)

Enter your current Contract ID

NOTE: If you do not know your current contract ID, you can leave blank.

Do you need to refund multiple transactions?(Required)

No, just 1
Yes, up to 5
I have more than 5 refunds

Note: If you have more than 5 refunds, the ZAPP team will be in touch with next steps.

Artist Name(Required)

First Last

Product Name(Required)

List the product name or description as listed on ZAPP.

Enter the quantity of this product to be refunded.(Required)

Enter the amount to be refunded.(Required)

Select the payment method.(Required)

Enter the Transaction ID for this purchase.(Required)

This is the transaction ID not the payment ID generated by ZAPP. These can be found in the details section of the Artist History or on the Income Breakdown Report.

Select the reason(s) why you are requesting a refund.

Select All
Artist is withdrawing
Incorrect Purchase
Artist Bought Multiple Products
Event Cancellation
Other

Additional Refunds

The following fields are only required if you are submitting refund requests for more than one artist or product.

Artist Name for Refund #1(Required)

First Last

Product Name for Refund #1(Required)

List the product name or description as listed on ZAPP.

Enter the quantity of this product to be refunded for Refund #1.(Required)

Enter the amount to be refunded for Refund #1(Required)

Select the payment method for Refund #1(Required)

Enter the Transaction ID for Refund #1(Required)

This is the transaction ID not the payment ID generated by ZAPP. These can be found in the details section of the Artist History or on the Income Breakdown Report.

Select the reason(s) why you are requesting a refund.

Select All
Artist is withdrawing
Incorrect Purchase
Artist Bought Multiple Products
Event Cancellation
Other

Refund #2

Artist Name for Refund #2

First Last

Product Name for Refund #2

List the product name or description as listed on ZAPP.

Enter the quantity of this product to be refunded for Refund #2.

Enter the amount to be refunded for Refund #2

Select the payment method for Refund #2

Enter the Transaction ID for Refund #2

This is the transaction ID not the payment ID generated by ZAPP. These can be found in the details section of the Artist History or on the Income Breakdown Report.

Select the reason(s) why you are requesting a refund.

Select All
Artist is withdrawing
Incorrect Purchase
Artist Bought Multiple Products
Event Cancellation
Other

Refund #3

Artist Name for Refund #3

First Last

Product Name for Refund #3

List the product name or description as listed on ZAPP.

Enter the quantity of this product to be refunded for Refund #3.

Enter the amount to be refunded for Refund #3

Select the payment method for Refund #3

Enter the Transaction ID for Refund #3

This is the transaction ID not the payment ID generated by ZAPP. These can be found in the details section of the Artist History or on the Income Breakdown Report.

Select the reason(s) why you are requesting a refund.

Select All
Artist is withdrawing
Incorrect Purchase
Artist Bought Multiple Products
Event Cancellation
Other

Refund #4

Artist Name for Refund #4

First Last

Product Name for Refund #4

List the product name or description as listed on ZAPP.

Enter the quantity of this product to be refunded for Refund #4.

Enter the amount to be refunded for Refund #4

Select the payment method for Refund #4

Enter the Transaction ID for Refund #4

This is the transaction ID not the payment ID generated by ZAPP. These can be found in the details section of the Artist History or on the Income Breakdown Report.

Select the reason(s) why you are requesting a refund.

Select All
Artist is withdrawing
Incorrect Purchase
Artist Bought Multiple Products
Event Cancellation
Other

Refund #5

Artist Name for Refund #5

First Last

Product Name for Refund #5

List the product name or description as listed on ZAPP.

Enter the quantity of this product to be refunded for Refund #5.

Enter the amount to be refunded for Refund #5

Select the payment method for Refund #5

Enter the Transaction ID for Refund #5

This is the transaction ID not the payment ID generated by ZAPP. These can be found in the details section of the Artist History or on the Income Breakdown Report.

Select the reason(s) why you are requesting a refund.

Select All
Artist is withdrawing
Incorrect Purchase
Artist Bought Multiple Products
Event Cancellation
Other

Bulk Refunds

The ZAPP team will be in touch with the next steps for anyone requesting refunds over 5.

Please outline the reason for your multiple refunds.(Required)

Comments

This field is for validation purposes and should be left unchanged.

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CONTACT ZAPP SUPPORT

Additional Refunds

Refund #2

Refund #3

Refund #4

Refund #5

Bulk Refunds