By setting up Multi-Factor Authentication (MFA), you add an extra layer of security to your ZAPP account. When MFA is enabled, you log in by first entering your password and, when prompted, you also type a dynamically generated verification code provided by email or an authenticator app of your choice.

Jump to:

Step 1: Log in to admin.zapplication.org.

Note: Click the eye icon next to the password field to view your password as you type it.

Step 2: Once logged in, you will be prompted to set up multi-factor authentication (MFA). If you are not prompted, follow these steps to enable MFA for your account. You can set up MFA via email or an authenticator app.

Note: If you do not want to set up multi-factor authentication at this time, you can select Remind Me Later to get a reminder in two weeks.

Step 3: An email will be sent to the email address associated with your account with the log-in code. The email will come from contactzapp@zapplication.org.

Step 4: Enter the code from your email into the MFA code field and click submit.

Step 5: Once the code has been entered successfully, you will see a confirmation page with a recovery code. Save the recovery code to bypass the authenticator if you are not able to access your original authentication method.

Note: The recovery code will change each time you edit your MFA settings.

Step 3: Open or download an authenticator app of your choice. The images in these instructions are from Google Authenticator, but you can use any authenticator app.

Step 4: Scan the QR code with the app or enter the secret code as the setup key.

Step 5: A code will pop up on your authenticator app. Enter it in the field labeled “Authentication Code” and click submit.

Note: Have the app ready as the code expires quickly. The code will automatically regenerate, so if you miss the first one you can enter the second one without logging in again.

Step 6: Once the code has been entered, you will see a confirmation page with a recovery code. Save the recovery code to bypass the authenticator if you are not able to access your original authentication method.

Note: The recovery code will change each time you edit your MFA settings.

Step 1: Log in to admin.zapplication.org with your username and password.

Step 2: When prompted, enter the MFA code that was sent to your email or authenticator app. 

Step 3: Select “Remember this device?” if logging in from a trusted device (such as a computer or browser that only you use). It will then only prompt you to enter your MFA code on the same device every 90 days.

Note: You can remember one ZAPP account (such as your administrator or juror account) per device. We suggest you select “Remember this device?” for the account you use more frequently. 

Step 1: Click Profile in the top menu (to the right of the Logout option)

Step 2: Within your profile, you will see which MFA type you have enabled. Select the method you would rather use and follow the authentication steps above to change your authentication method.