ZAPP Profile

HOW TO OPT IN TO MULTI-FACTOR AUTHENTICATION (MFA)

Step 1: Log in to admin.zapplication.org.

Screenshot of the ZAPP login page.

Note: Click the eye icon next to the password field to view your password as you type it.

Step 2: Once logged in, you will be prompted to set up MFA. You can set up MFA via email or an authenticator app.

Screen where you select MFA preference of email, authenticator app, and/or remind me later.

Note: If you do not want to set up multi-factor authentication at this time, you can select Remind Me Later to get a reminder in two weeks.

If You Selected Email

Step 3: An email will be sent to the email address associated with your account with the log-in code. The email will come from contactzapp@zapplication.org.

Step 4: Enter the code from your email into the MFA code field and click submit.

Screen where you enter the code that was emailed to you and click Submit.

Step 5: Once the code has been entered successfully, you will see a confirmation page with a recovery code. Save the recovery code to bypass the authenticator if you are not able to access your original authentication method.

Confirmation screen after opting into MFA

Note: The recovery code will change each time you edit your MFA settings.

If You Selected Authenticator App

Step 3: Download the authenticator app of your choice (the images are from Google Authenticator)

Screen on the authenticator app where you decided to scan the QR code or enter a key.

Step 4: Scan the QR code with the app or enter the secret code as the setup key.

QR Code scanning screen.

Step 5: A code will pop up on your authenticator app. Enter it in the field labeled “Authentication Code” and click submit.

Have the app ready as the code expires quickly. The code will automatically regenerate, so if you miss the first one you can enter the second one without logging in again.

Step 6: Once the code has been entered, you will see a confirmation page with a recovery code. Save the recovery code to bypass the authenticator if you are not able to access your original authentication method.

The recovery code will change each time you edit your MFA settings.

Confirmation screen after opting into MFA

HOW TO SELECT A DIFFERENT MULTI-FACTOR AUTHENTICATION (MFA) METHOD

Step 1: Click Profile in the top menu (to the right of Logout)

Step 2: Within your profile, you will see which MFA type you have enabled. Select the method you would rather use and follow the authentication steps above to change your authentication method.

Profile page where users can change their MFA method.
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